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Frequently Asked Questions

MWTherapy Basics:

Yes, MWTherapy is HIPAA compliant and employs a plethora of different security technology to protect data both at rest and while in transit. If you’d like to read more, please click here.

No way! You can work anywhere/anytime on any device – in your clinic, at home, and at the go. As long as you’re online, you’re good to go!

No way! It’s very easy to get up and running with MWTherapy. MWTherapy is 100% web based and that means there are no servers to deal with and no software to download/install. All you need is to be online and the device of your choice. Read more about what web based means here by clicking here.

Yes, MWTherapy works on all of the above! Because MWTherapy is 100% web based you can work on the device(s) of your choice. You and your staff don’t all have to use the same

Yes! MWTherapy is 100% web based so it works right inside your favorite browser on the device of your choice including Mac, Windows, Chromebook, iPad, Android, Surface, etc.

MWTherapy handles data back up for you! Our systems are fully redundant and data is backed up automatically.

Check out our pricing page for details. We’re affordable for all practice.

Will MWTherapy work for me?

Absolutely! MWTherapy is designed to be modular and affordable for any size practice. You can read more about how we meet the needs of large practices by clicking here.

Absolutely! MWTherapy is designed to be modular and affordable for any size practice. You can read more about how we meet the needs of midsize practices by clicking here.

Absolutely! MWTherapy is designed to be modular and affordable for any size practice. You can read more about how we meet the needs of solo providers by clicking here.

Absolutely! MWTherapy is 100% cloud based and that means you are accessing a central system for scheduling, EMR, billing, etc. MWTherapy is perfect for multi-location practices.

MWTherapy is for any type of private practice! We serve all types of practices including insurance based practices, insurance + cash based practices, and cash-based practice.

Sorry, not really. You could use MWTherapy for your in-patient or hospital-based practice but it isn’t our specialty.

Questions about working with MWTherapy

Yes! All plans come with training and our fine-tuned on-boarding process to make sure your MWTherapy launch is smooth and successful.

Yes! We offer our fantastic support included in all plans. If you have questions, we’ll be here to help!

No way! Updates are included with MWTherapy. You’ll love that our elves take care of updating MWTherapy overnight while you’re sleeping. Go to bed and wake up with the latest and greatest, automatically.

Absolutely! We know that Medicare compliance can often be a difficult subject. We work hard every day to support you in achieving Medicare compliance. We publish a blog where we keep you up-to-date on the latest, we bake-in features to MWTherapy that keep you up-to-date, and clients can access client-only resources as well.

We are constantly investing in our infrastructure to maximize reliability. We take it very seriously and monitor our systems 24 x 7 x 365.

About our company

We’re based on Boston, Massachusetts. Love that dirty water!

MWTherapy is what we do all day, every day. We’re focused on the outpatient rehab space and serving your practice!

Yes! We’ve been in business since 2004 and have been offering web based software since day 1. MWTherapy was designed from the ground up for the cloud. You’re in good hands. Read more about us by clicking here.

Honesty.

Integrity.

Innovation.

5 Stars

With 15+ years in business, we are proud to be loved by clinics across the country.

Give us 30 minutes and we'll show you the future